It has already begun! Be it employee engagement, fostering an agile workforce or driving workforce morale, the year 2017 has been a roller coaster for HR. Of all the ups and downs, HR technology sits at the core. Yes, technology and the way we play around with data has reshaped the entire human resources landscape for good!
Today, the HR has access to a wide range of tools to manage workplace culture, communication, employee engagement, et al. In fact, industry experts are of the notion that HR domain is in for a radical change in 2018 and beyond. HR of the next-gen won’t be limited to finding, retaining and rewarding employees only, as they’ll be focusing on various other factors that would make lives easier for employees and businesses.
Here are five up-and-coming HR trends that are sure to get those eyeballs rolling:
Many businesses still stuck in the ice-age continue to practice old-school techniques when it comes to performance appraisal and management. Now when one talks about performance appraisal, we cannot overlook the importance of HR personnel, as they sit at the core of this quintessential employee management process. The year 2018 will see a breakthrough in terms of performance management practices with the adoption of automated HR software cum performance management system to keep a tab on employee performance on routine basis without fail. Such an automated HR solution will offer the HR professionals with real-time data on a regular basis thus, speeding up the performance appraisal process. This is eventually a win-win scenario for HR, businesses and needless to say, for the employees.
With the rapid influx of millennials in the business landscape along with digitalization, employees today expect a connected, enjoyable and engaging work culture. Good news is that 2018 will witness an increasing number of business leaders focusing on employee experience, which is all about nurturing a workplace ecosystem that clubs employee culture, engagement and performance management. This new shift of focus is expected to facilitate business leaders evaluate employee journey map and optimize it the way we have been doing for customer experience. It is certainly an exciting time for HR professionals, as they will experiment with a range of HR solutions and tools such as wellness apps, pulse survey tools, etc. to drive employee experience.
Yes, it’s already happening in the form of HR chatbots. These AI powered chatbots are expected to become a staple in every organization starting from 2018 and beyond. HR chatbots work wonders when it comes to easing the routine admin tasks of an HR. Be it responding to leave application, keeping track of employee records, providing feedbacks or helping an employee find company’s policies, an HR chatbot does it all thus, saving time and efforts for the HR people. Good news is that a number of HR software solutions today come with inbuilt chatbots. Further, these applications over time will help HR managers and talent acquisition experts screen the right candidates for a particular role. AI will even help hiring managers to look for specific attributes in a candidate making sure that he/she is the right fit. Interestingly, AI will also recommend interview questions to recruiting experts that they should ask the candidates by analyzing the candidate’s past employment data. Integration of artificial intelligence with employee self-service HR solutions is an exciting nexus. Overall, HR chatbots are all set to takeoff in 2018 improving efficiency of HR departments.
Gone are the days when employees have to be on their company’s network for accessing data. Thanks to the evolution of cloud computing, we no more have to do that. A good number of businesses are realizing the benefits of cloud technology over on-premise. Cloud allows your employees to access data on the go from any remote location. 2018 will witness a steep surge in the adoption of cloud based HR software solutions. So, brace yourselves for flexible and agile HR departments. Tech experts believe that the exodus to cloud is sure to shoot up in 2018 and beyond, as the race to become a lean and agile organization turns fierce.
Big data, predictive analytics, IoT, AI and other tech trends would make recruiting easier and smarter. Social media on the other hand would drive recruitment to a completely new level. Further, an increasing number of businesses are expected to harness mobile recruitment tools in 2018 as well. In fact, companies without a mobile friendly hiring platform will be missing out big time on talents. On the other hand, pre-assessment of candidates would see a steep surge among talent acquisition specialists. Though it is yet to catch up the heat, it is sure to garner the expected pace gradually. After all, no company would want to bomb its budget on hiring alone and social recruitment comes as a boon here.
All in all, 2018 is undoubtedly the most interesting era for HR. All these HR trends hint towards highly engaged and improved workplaces in 2018 and beyond. Though businesses would encounter new challenges in embracing these trends, they would reap the benefits over time.
Got any thoughts on the aforementioned trends? Or do you want to add more to the list? Feel free to share them in the comments below.
Anwar Shaikh writes about cloud technology, AI, chatbots, human resources management and enterprise technology. A self-made and reared-up writer, Anwar writes for Pocket HRMS, a leading provider of cloud based HR software to small and mid-sized businesses all across India. You can find more about them on Facebook and Twitter.